Currently the following OS are supported: Solaris, FreeBSD, RedHat, Debian

Contractual unix support:

Kilsol offers 3 levels of Contractual unix support.

These services provide a personal touch of having one contact person for all technical issues that arise. It is also possible to use these services to provide a 24x7x365 outsourced presence for all of your administration tasks.

Benefits

• Priority Support on all calls
• System Monitoring, all servers are monitored for health and services from our Network Operations Center.**
• Personalized services from an assigned technical contact
• Monthly report of activities, maintenance performed and security
• System Maintenance including patching system against security vulnerabilities
• Installation and Configuration assistance
• User Administration and Maintenance Review of current system configuration for greater system optimization
• Up to 10 hours of included service each month. More hours may be purchased at an additional rate.

Level I: 9 am - 5 pm EST., Business Day System Monitoring 2-Hour Response - $299/month

Level II: 9 am - 10 pm EST., Business Day System Monitoring 1-Hour Response - $399/month

Level III 24x7x365 System monitoring 30-Minute response - $899/month

Please contact us for further information.

Hourly unix support:

Kilsol also offers Hourly support for those times when a contract is not needed. These hours are designed for temporary support, projects, and emergency support.

Benefits

• Troubleshooting and Technical Support
• User Administration
• System Maintenance including patching system against security vulnerabilities
• Installation and configuration assistance

Type:	Duration:	Description:	Cost
1HOURSVC	Hourly Service	Hourly based service used between 9 am and 6 pm	$35
1HOURSVC0	Hourly Service	Hourly based service to be used during off hours	$45
1DAYSVC	Daily service	Daily based service for large projects.(8hr max)	$250

Please contact us for further information.